An author needs to anticipate the __________ in order for the message to be effective.

An author needs to anticipate the __________ in order for the message to be effective.

A) response of the sender
B) response of the readers
C) response of the courier
D) response to the visual cues
E) writing task

Answer: B

The _________ breaks down and organize, diverse sections of material into smaller, more readable parts.

The _________ breaks down and organize, diverse sections of material into smaller, more readable parts.

A) white spaces
B) lists
C) headings
D) short paragraph
E) columns

Answer: C

This paragraph is similar to a newspaper article in that it attempt to answer the who, what, where, when and why question.

This paragraph is similar to a newspaper article in that it attempt to answer the who, what, where, when and why question.

A) subject line
B) closing
C) beginning
D) middle
E) headings

Answer: C

A sentence which prepare the readers for the content of the memo and saving time by specifically identifying the purpose is the _________.

A sentence which prepare the readers for the content of the memo and saving time by specifically identifying the purpose is the _________.

A) beginning line
B) middle line
C) closing line
D) purpose line
E) subject line

Answer: E

A ____ is required to show that you are willing take responsibility for the validity or accuracy of the content.

A ____ is required to show that you are willing take responsibility for the validity or accuracy of the content.

A) pagination reference
B) signature
C) identification of other readers
D) sender identification
E) receiver identification

Answer: B

The first step in memo writing is:

The first step in memo writing is:

A) deciding who the memo should be directed to
B) establishing the length of the memo
C) deciding who should receive copies of the memo
D) deciding the main purpose of the memo
E) estimating the costs involved

Answer: D

The middle of a memo provides the:

The middle of a memo provides the:

A) objectives
B) expected action
C) specifics of the topic
D) recommendation
E) purpose

Answer: C

The subject line should include:

The subject line should include:

A) the main idea of the memo expressed in a sentence
B) the main subject and purpose of the memo expressed in a phrase
C) the purpose of the memo expressed as a complete sentence
D) the name of the receiver
E) the date the memo was written

Answer: B

The part of a memo which identifies the content and purpose of a memo is the:

The part of a memo which identifies the content and purpose of a memo is the:

A) body
B) introduction
C) subject line
D) salutation
E) heading

Answer: C

Which of the following functions is not served by the subject line?

Which of the following functions is not served by the subject line?

a) Identification of the purpose and content of the memo
b) Total number of pages in the memo
c) Assists in filing and retrieving the document
d) Indicates immediately whether the memo requires actions or gives information

Answer: B

The points in a list should be phrased in a similar way using a method called

The points in a list should be phrased in a similar way using a method called

a) indentation
b) sequential order
c) organized point form
d) parallelism

Answer: D

White space on a page of text refers to the

White space on a page of text refers to the

a) size of the margins
b) middle section
c) size of the memo
d) empty space

Answer: D

The subject line of a short memo introduces the

The subject line of a short memo introduces the 

a) topic
b) author
c) intended audience
d) beginning paragraph

Answer: A

The most important part of a memo is the

The most important part of a memo is the

a) body
b) salutation
c) beginning
d) closing

Answer: A

Memos are organized effectively for the benefit of the

Memos are organized effectively for the benefit of the

a) Alberta Boiler Safety Council
b) plant manager
c) creator of the memo
d) reader

Answer: D